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Free guide: 7 signs your website is costing you customers

Most small-business websites in Belgium lose customers for the same seven reasons, and most of them are easy to spot. This guide shows you how to check each one in a minute, and what to do about it.

  • The browser warning that scares visitors away
  • Why one language is not enough in Brussels
  • Your free Google Business Profile, done right
  • A 1-minute self-check for every sign

PDF · 7 pages · 10-minute read

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Free guide

What’s inside

  1. Your browser says “Not secure”

    What the HTTPS warning does to trust, and how to check your certificate.

  2. It’s hard to use on a phone

    The thumb test: menus, text size and tap targets on a smartphone.

  3. It speaks only one language

    Why a French-only or Dutch-only site loses half of Brussels.

  4. You’re missing from Google Maps

    Setting up and completing your free Google Business Profile.

  5. It takes ages to load

    Measuring speed for free and the usual culprits: images and plugins.

  6. Asking for a quote is too much work

    Click-to-call, short forms and the form that silently stopped working.

  7. The information is out of date

    Opening hours, prices, the © year and the legal details Belgian law requires.

Who it is for

Owners of trades, horeca, shops and practices in Brussels, Flanders, Wallonia and Luxembourg who want to know, in ten minutes, whether their website helps or hurts their business. No technical knowledge needed.

Prefer to have it fixed for you?

Fast bilingual and trilingual websites from €349 excl. VAT, with the first year of hosting, support and email included.

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